Cookie policy

1. About us

In this Cookie Policy references to "we" or "us" or "our" or "Hiscox" are to:

  • Hiscox Syndicates Limited, company number 02590623, registered address 1 Great St Helens, London, EC3A 6HX
  • Hiscox Underwriting Services Limited, company number 03294530, registered address: 1 Great St Helens, London EC3A 6HX
  • Hiscox Underwriting Ltd, company number 02372789, registered address: 1 Great St Helens, London EC3A 6HX.
  • Hiscox Insurance Company Limited, company number 00070234, registered address 1 Great St Helens, London, EC3A 6HX
  • Hiscox Underwriting Group Services Limited, company number 04137419, registered address 1 Great St Helens, London, EC3A 6HX

Please note that from 1st January 2019, Hiscox SA has acquired the renewal rights from Hiscox Underwriting Limited for Ireland. The registered address of Hiscox SA is 35F Avenue JF Kennedy, L-1855 Luxembourg, Company No B217018.

Hiscox SA branch in the Republic of Ireland is registered with the Companies Registration Office with reference number 908764.

List of Local Offices is:

  • Ireland - The Observatory, 7-11 Sir John Rogerson's Quay, Dublin 2, D02 VC42, Republic of Ireland
  • France -  38 Avenue de l’Opéra, 2ème étage, 75002 Paris
  • Germany  -  Arnulfstrasse 31, 80636 Munich, Germany
  • Spain - Paseo de la Castellana, 60 – 7th floor, 28046 Madrid, Spain ‎
  • Belgium - Bourgetlaan 42 B8, Building Airport, B-1130 Brussels, Belgium
  • Netherlands -  Hiscox Nederland, Arent Janszoon Ernststraat 595B, 1082 LD Amsterdam, The Netherlands
  • Portugal - Hiscox Portugal, Edifício Atrium Saldanha, Praça Duque de Saldanha, n.º 1, 5, 1050-094 Lisboa, Portugal

When using our websites, your personal information will be processed by different Hiscox Group companies listed above, who will be the 'data controller'. Please contact us via the contact details set out below if you would like further information on this.

When using our websites, this Cookie Policy should be read alongside, and in addition to, the Website terms and conditions and our privacy policy.

2. What are cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies for a variety of reasons, such as to:

  • estimate our audience size and usage patterns;
  • track your preferences;
  • speed up your searches;
  • recognise you when you return to our website;
  • allow you to use our website in a way that makes your browsing experience more convenient; and
  • improve and update our website.

3. Different types of cookies

A. Functionality cookies

These are used to recognise users when they return to a website. They enable the personalisation of content, the recognition of users and remember user preferences (for example, their choice of language or region).

Drupal

Drupal is the Content Management System (CMS) that we used to build the website.

Cookie Name

Purpose

Expires

has_js

Drupal uses this cookie to indicate whether or not the visitors browser has JavaScript enabled.

When session ends

 

B. Analytical/performance cookies

These types of cookies allow providers to recognise and count the number of visitors and to see how visitors move around their website when they are using it. This assists providers in improving the way their website works, for example, by ensuring that users are finding what they are looking for easily.

Google Analytic

Google Analytics is a web analytics service provided by Google, Inc. Google Analytics sets cookies in order to allow us to evaluate and report on the use of our website. It is widely used across the web and all data is anonymised meaning the cookies carry no personally identifiable information. These cookies help us to understand our visitor's behaviour and allow us to make improvements to better our user's experience. It's a win-win relationship.

Cookie Name

Purpose

Expires

_ga

This cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

2 years

_gid

This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.

a day

_gat

This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.

after 10 minutes

4. Manage your cookie preferences

To limit or block the cookies which are set by Hiscox, you can amend your browser’s privacy settings. The Help function within your web browser will explain how this is done.

Visit www.aboutcookies.org to find out how to limit or block cookies on an array of different browsers. There are details on how to delete cookies as well as general information about them. For information on how to do this on your mobile phone you will need to refer to the manufacturer’s guide. Please be aware that if you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work if you choose to limit or block cookies.

5. Changes to this policy

We may update this cookie policy from time to time to ensure that it remains accurate. Please check back regularly so you are fully aware of any changes.

This cookie policy was last updated on: 1st Jan 2019.

6. Questions

If you have any questions or if you would like to find out more about this Cookie Policy, please contact us at: [email protected].For additional information about how we use your data please refer to our privacy policy.