IMPORTANT NOTICE: Coronavirus (COVID-19)
The threat of coronavirus is affecting all of us, and you will no doubt have questions related to your insurance cover with Hiscox. In light of this, we have prepared a series of answers to some of the frequently asked questions we are receiving. We will continue to update our website with the latest information so please continue to check this area.
We remain committed to delivering the best possible service we can to you, as we plan to meet your needs and service your business under any plausible scenario. The Hiscox Ireland team can be reached on the usual contact details - which can be found here.
CHANGES TO DOCUMENTS DUE TO BREXIT
As a result of the likely departure of the United Kingdom from the European Union (Brexit), we have had to make some changes to how our policies are underwritten from 1st January 2019.
Please note that the changes referred to in this notice do not affect the cover provided under the policy.
Previously our policies were underwritten by Hiscox Underwriting Ltd (HUL) as an intermediary on behalf of the insurers shown in the schedule. Most sections of the policies were insured by Hiscox Insurance Company Limited (HIC), although some sections were insured by other insurers, as detailed on the schedule.
As a result of Brexit, sections of our policies that were previously insured by HIC are now insured by Hiscox SA (HSA) directly. HUL will no longer act as intermediary. HSA is an insurance company in the Hiscox group, domiciled and regulated in Luxembourg.
As a result of the change of insurer from HIC to HSA, we have had to make a number of changes to the way in which our policies are administered, including how complaints are dealt with. In order to reflect these changes, the a few amendments are made to our policy documents. From January 1st 2019 onwards, please ensure to always use the documentation in this website together with the respective endorsement from the list below.
Important update: The Insurance Distribution Directive