How to Notify Us of a Claim
If you're reporting a loss and need to register a claim on behalf of your client, please get in touch with us immediately using the relevant phone number or email address listed below.
Alternatively, you can now submit a claim instantly through our digital claims portal, designed for both brokers and policyholders. It’s fast, secure, and easy to use.
Submit your claim online
To help us process the claim efficiently, please include the following details:
- Hiscox policy number
- Full details of the claim, including:
- Date of the incident
- Estimated amount
- Circumstances surrounding the loss
We aim to proactively manage every claim or circumstance reported to us, ensuring your clients receive the best possible service. The more background information you provide at the time of notification, the better equipped we are to determine the appropriate next steps — and in some cases, settle the claim immediately.
If you are a binder broker, please also include a copy of the policy schedule with your claim notification.
Contact Details for Claims
General Claims
📧 Email: [email protected]
📞 Phone: +353 (0) 1 238 1811Cyber Incident Response
📧 Email: [email protected]
📞 Phone: +353 0818 928 906
We'll take the stress out of your situation.